The terms and conditions section of The SEO Valley draw out rules with respect to the usage of the The SEO Valley website and services we provide to our clients. It also sheds light on fundamental guidelines regarding refunds and money-back guarantee policy. By using the The SEO Valley website, users invariably accept all the following obligations.
Images, videos, company logo, icons, landing pages, footer, header, blogs, and every other piece of content on this website belongs to The SEO Valley. No individual or group of people has the right to copy, repurpose, modify, republish, or distribute this content on any platform without taking into confidence or seeking formal written approval from The SEO Valley.
The unlawful exploitation of our content will account for a violation of trademark, copyright, and other relevant legal jurisdictions. The SEO Valley is fully empowered by the law to make a strong case for civil and criminal penalties against anyone who indulges in the illegal use of the content published on our website.
The SEO Valley walks the tight line of a customer-friendly refund policy. However, we would like to mention certain conditions that are applicable to our refund policy.
If you do not wish to proceed with our services before the project commences, you may do that and The SEO Valley will refund 100 percent of your amount after deducting the transaction charges.
If you discontinue our services when the project is active, The SEO Valley will be liable to refund the balance payment. We will retain the amount of completed work related to your project and refund the remaining balance within 7 to 8 working days.
Whether a project is active, completed, or on hold, it will not qualify for a partial or full refund if the payment was done 90 days or more ago.
Any of our customers who wants to make a request for a refund may directly send us a request and we will decide after thoroughly evaluating the status of his/her case.
The SEO Valley follows a hassle-free 100% money-back guarantee policy with respect to its SEO / SMM projects. However, we would like to mention certain conditions that might be applicable to our 100% money-back guarantee policy.
If there is any commitment, which we are unable to provide within the given time. The SEO Valley will not be liable to hold the clients’ payment and will reimburse the entire amount to the client, including all the transaction changes.
All digital marketing services offered by The SEO Valley will be billed on a monthly recurring basis or on Renewal including Pay Per Click Advertising (PPC), Search Engine Optimization (SEO), Social Media Marketing (SMM), Content Marketing, and other such like digital marketing services. Considering the duration and complexity of a project, customers might be charged on a recurring monthly payment basis for specific web development and design projects.
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
All The SEO Valley projects are subject to the written feedback and approval of clients. If a client fails to provide feedback within 30 days or by the time a project marks its ending (whichever comes first), The SEO Valley has the right to retain the project costs. In such a case, clients cannot contest a full refund. However, there could be a possibility of a partial refund upon mutual agreement.
The SEO Valley does not bear any responsibility for damages incurred to clients or their entities (such as websites). Clients who are not happy with our services may request a refund and subsequently, stop using the website. The SEO Valley will not be liable for penalties owing to the accidental leakage or loss of client data from the search engine.
The SEO Valley relies on white-hat SEO practices that stand in line with the respective search engine’s most recent guidelines. We undertake action on clients’ websites after getting their approval beforehand.
It is highly advisable for all our clients to back up their websites as it will prove handy in the face of any data loss. We also strongly recommend our clients to never perform any changes to the website without notifying us.
Changes in the website design, template, or META tags could potentially influence the website traffic as well as ranking. Thus, our clients are recommended to tweak META details or alter the website and its content without taking us into confidence beforehand. The SEO Valley does not hold/share the responsibility for damages caused to ranking or traffic due to the changes in META details, design, theme, or content undertaken by any party.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
The SEO Valley does not bear the responsibility if the client’s website receives a penalty from search engines for whatever reason. The SEO Valley is the ardent follower of white-hat SEO tactics aligning with search engine guidelines. Moreover, we inform clients before proceeding with any website changes.
The SEO Valley undertakes web development projects at clients’ requests. We will not share the burden of responsibility for data theft, or any harm caused to the online and offline property. Whenever possible, we request clients to provide us user-level access to their websites instead of administrative access.
The SEO Valley also recommends clients immediately change the login access to their websites as soon as the project marks completion. At the same time, we suggest our clients to backup websites on a trustworthy and protected server. In case a website is waived off from the Google index or gets erased unintentionally, The SEO Valley will not be held accountable for that.
The SEO Valley will not be liable if Google discounts website links from the index. The SEO Valley will also not be answerable if clients’ ranking is demoted due to the search engine updates. Performance issues from the part of clients related to ISP provider, hosting, or etc. that lay outside our control will not be our responsibility.